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Policies, Procedures, and Billing Instructions
The Family PACT Policies, Procedures and Billing Instructions (PPBI) manual is your official program provider manual. This revision includes all communicated changes and modifications to the program found in previous Medi-Cal Update bulletins and Family PACT Program letters. This is the program’s resource for successful incorporation of the Family PACT Program into your practice.
BILLING TIPS
Medi-Cal Billing Tips provides links to important billing information. Providers can access billing tips on the following topics: California Children's Services (CCS), duplicate claim denials, Durable Medical Equipment (DME), eligibility, Family PACT, managed care plans, medical supplies, the National Provider Identifier (NPI) paper claims, pharmacy claims and on resolving an overlap in dates of care. More information.
PPBI
Navigating the New Policies, Procedures, and Billing Instructions | Audio and Internet Conference (WMV 3.2MB) | Powerpoint Presentation (PDF)
Medi-Cal Bulletins
Hard Copy Bulletins and Manual Replacement Pages
The Department of Health Care Services and the California Department of Public Health plan to discontinue the printing and mailing of all free (provider and governmental subscribed) Medi-Cal provider manuals, bulletins and manual replacement pages (MRPs) to provider communities as of July 1, 2008, contingent on the Legislature approving this proposal. Current paid subscriptions will be honored through their paid end date. Special mailings, training manuals, new provider packets, provider letters, Notice of Action letters and Claims Inquiry Forms will continue as normal.
All provider manuals, bulletins and MRPs are available at no cost, at PPBI Manual and Family PACT Bulletins.
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This document was updated last at Monday, July 21, 2008