Cultural and Linguistic Competency

Now Family PACT providers can easily assess how well they meet the Linguistic and Cultural Competence standards of the program by using this new and innovative toolkit. The Family PACT Linguistic and Cultural Competency Toolkit includes a self-assessment survey along with all the information you need to understand the results and develop an action plan for enhancing your services and programs.

This toolkit is made up of five parts. Click on the links to read each part:

Part 1: Introduction (PDF)
Explains the purpose of the Toolkit and gives an overview of its components.

Part 2: Linguistic and Cultural Competency Self-Assessment Survey (PDF)
Highlights the newly developed survey and explains how to utilize the survey with your entire staff.

Part 3: Understanding Your Results (PDF, 4MB)
Explains in detail how to analyze the results of the staff survey. This is for your information only.

Part 4: Developing a Strategic Plan (PDF, 1.5MB)
Demonstrates how to analyze your agency's strengths and challenges so you can make a plan to improve your staff's cultural and linguistic competence.

Part 5: Resources (PDF with clickable links)
Provides a comprehensive list of website links and documents that will surely be helpful in your efforts. Click the website address to access each recommended resource.

Click here to download and print:

Complete Linguistic and Cultural Competency Toolkit (PDF, 6.5MB)
Self-Assessment Survey (PDF)
Tally Sheet Page 1 (PDF)
Tally Sheet Page 2 (PDF)
Score Sheet (PDF)
Strategic Plan Form (PDF)

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This document was updated last at Thursday, June 05, 2008