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Family PACT Linguistic and Cultural Competency Toolkit Tutorial

The Family PACT program recognizes the importance of addressing cultural issues in providing health services and requires that providers meet standards for linguistic and cultural competence.

To enable providers to assess the degree to which their agency meets these requirements, Family PACT now provides an online toolkit and a 20-minute tutorial on how to use the Toolkit.

The tutorial provides you with an introduction and orientation to the toolkit. It reviews each section of the toolkit and thoroughly explains how to use the self-assessment survey included in the toolkit. An extensive list of resources is included in the toolkit which can assist agencies in developing and implementing their strategic plans.

Click one of the links below to access the 20-minute tutorial.

  • Right click the PowerPoint Presentation with Audio, and click "Save Target as" which will save it to your computer.  This may take some time.  When you open it, it will open automatically in PowerPoint SlideShow. 

  • Or left click the PowerPoint Presentation without Audio.  This is a PDF version with the script you can toggle on to read.  Click on the dialogue option at the side of the PDF.  That will reveal the script so you can follow along.  If you see three little dots at the end of the script box, simply double-click your mouse to open the full script which you can scroll down to read. 

Linguistic and Cultural Competency Toolkit Tutorial 
PowerPoint Presentation with Audio (13MB) | PowerPoint Presentation without Audio (PDF, 2MB)

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This document was updated last at Monday, November 24, 2008