Ask the Experts: Client Education Materials and Client Website Resources
with Donna Bell Sanders, M.P.H.
Recorded May 20, 2010
Course Description
One of the benefits of being a Family PACT provider is having access to excellent Client Education Materials and other resources that will help your clients learn what they need to know about birth control and reproductive health. These resources can greatly enhance the services you provide your clients. This session will highlight the many resources available on the Family PACT website (www.familypact.org) for clients, including the downloadable client education materials in various languages as well as ordering information for printed materials. Topics discussed will include: how to access the free client education materials from the Family PACT program; how to evaluate those materials for cultural and linguistic appropriateness; and how to effectively promote and utilize the Client portion of www.familypact.org with your clients.
Course Objectives
At the conclusion, participants will be able to:
- Describe how to access and evaluate Client Education Materials on www.familypact.org.
- Identify the three main topic areas of the Client portion of www.familypact.org.
- List two ways that Client Education resources on the website can improve client services.
Download Evaluation
All participants should download an evaluation form prior to viewing the session. Click the link and print a copy of the evaluation. The slide presentation and slide handout is also available. After viewing, fax completed evaluation form to (213) 368-4410, Attn: Family PACT. Once your evaluation is received, and your attendance is verified, you will receive a Certificate of Participation in 2-4 weeks.
To Begin Your Session
Click this link 'Connect to Webex.' On the left column, find the 'Attend a Session' section and then click 'Recorded Sessions.' You'll see the session listed there; click on the title. Complete the registration form. Once registered, click the playback arrow to start the session. After the recording starts playing, you can open the interactive panels. First, click on the 'View' menu. Then select 'Float All Panels.' This will allow you to see all the panels as they were used and viewed during the live webcast of the event.
Attachments
Evaluation Form (PDF)
Slide Presentation (PowerPoint - 3MB)
Slide Handouts (PDF)
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This document was updated last at Wednesday, June 22, 2011