Upcoming Events

Family PACT Provider Orientation

The Provider Orientation is a live session conducted over Zoom where providers will learn how to successfully implement the Family PACT Program and its requirements into their practice. The Provider Orientation session is a requirement for all site certifiers and must be completed prior to submitting a Family PACT enrollment or recertification application. Only site certifiers (medical directors, physicians, physician assistants, certified nurse practitioners, or certified nurse midwives) who are responsible for overseeing the family planning services rendered at the service site should attend.

Upcoming Dates:
– June 12, 2025
– August 14, 2025
– October 9, 2025
– December 11, 2025
Time: 8:30 am – 11:30 am
View and register for upcoming Provider Orientations.

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June Medi-Cal In-Person Training Event

Seats are still available for the in-person training event on June 11, 2025.

This training event offers basic and advanced billing courses for various provider types. Providers are encouraged to bring their more complex billing issues and receive individual billing assistance from a Provider Field Representative at no cost in the Claims Assistance Room (CAR)..

The following courses will be offered:

Sessions
Member Eligibility
Navigating the Medi-Cal Website
CMS-1500 Claim Form Completion
UB-04 Outpatient Claim Form Completion
Claims Follow-Up
Federally Qualified Health Center/Rural Health Clinic
Justice-Involved Reentry: Embedded Providers
Justice-Involved Reentry: In-Reach Providers
Long Term Care (LTC) UB-04 Claim Completion
LTC Crossover Claims

The training event will occur in Northern California. Registration begins at 8 a.m. and the training sessions begin at 9 a.m. at the following location:

Event:
Crowne Plaza Concord/Walnut Creek
45 John Glenn Drive
Concord, CA 94521

Seating is limited. Providers interested in attending must register through the Medi-Cal Learning Portal Event Calendar before Monday, June 9, 2025, at 11:59 p.m., Pacific Time.

Physical copies of the Medi-Cal Provider Training Workbooks will not be available. Providers can access or download copies of the training workbooks at the Medi-Cal Provider Training Workbooks page of the Medi-Cal Providers website.

Note: Complimentary Wi-Fi is available at this location. Parking is free.

For additional assistance, contact the Telephone Service Center (TSC) at 1-800-541-5555.

July Medi-Cal In-Person Training Event

The Medi-Cal Outreach and Education team and the Department of Health Care Services (DHCS) are pleased to announce an in-person training event on July 16, 2025, in Southern/Central California.

The in-person training events offer basic and advanced billing courses for various provider types. These events will be conducted at different intervals throughout the year within California and offer billing assistance at no cost in the Claims Assistance Room (CAR). Providers are encouraged to bring their more complex billing issues and receive individual assistance from a Regional Representative.

Registration begins at 8 a.m., with training sessions beginning at 9 a.m., at the following location:

Bakersfield Marriott at the Convention Center
801 Truxtun Avenue
Bakersfield, CA 93301

The following courses will be offered at this training event:

  • Member Eligibility
  • eTar Basics
  • CMS-1500 Claim Form Completion
  • UB-04 Outpatient Claim Form Completion
  • Claims Follow-Up
  • Federally Qualified Health Center/Rural Health Clinic
  • Family PACT Billing
  • Justice-Involved Reentry: Embedded Providers
  • Justice-Involved Reentry: In-Reach Providers
  • Crossover Claims

Seating is limited. Providers who are interested in attending must register through the Medi-Cal Learning Portal Event Calendar before Monday, July 14, 2025, at 11:59 p.m.

Reminder: First time users must complete a one-time registration. View a short video with directions on how to register for the session on the Medi-Cal Learning Portal in the Provider Training Events section.

Physical copies of the Medi-Cal Provider Training Workbooks will not be provided. Providers can access or download a copy of the training workbooks at the Medi-Cal Provider Training Workbooks page of the Medi-Cal Providers website.

Note: Wi-Fi will not be provided at the location.

For additional assistance, contact the Telephone Service Center (TSC) at 1-800-541-5555.

Students looking at facilitator pointing to post it notes.

Additional Provider Live Training Webinars for 2025

Update: Additional webinar training sessions have been added to the schedule and are indicated in bold in the table below. Providers should note that the JI Reentry Screening Portal training originally scheduled for April 15, 2025, has been postponed to May 6, 2025, as announced in the article titled, Justice-Involved (JI) Reentry Initiative: April 2025 Screening Portal Webinar Postponed.

On November 22, 2024, category-specific webinar trainings for 2025 were announced in the article titled, “Medi-Cal Provider Live Training Webinars for 2025.” The Medi-Cal Outreach and Education team and the Department of Health Care Services (DHCS) are offering additional category-specific live webinar sessions throughout next year. The schedule for the additional webinars is as follows:

SessionDate
JI Reentry Screening PortalMay 6
Intro to Medi-Cal 101May 6
Medi-Cal Resources 102May 7
eTAR Allied/Medical/VisionMay 8
Durable Medical Equipment (DME)May 21
UB-04 Outpatient Claim Form CompletionMay 28
CMS-1500 Claim Form CompletionMay 29
eTAR OutpatientJune 18
JI Medi-Cal Claims Overview and Electronic MethodsJune 26
JI Medi-Cal Claims Overview and Electronic MethodsJuly 9
Navigating the Medi-Cal WebsiteJuly 23
JI Reentry In-Reach ProvidersJuly 25
JI Reentry Initiative In-Reach ProvidersAugust 5
JI Reentry Screening PortalAugust 20
UB-04 Inpatient Claim Form CompletionAugust 21
eTAR Allied/Medical/VisionAugust 27
Intro to Medi-Cal 101August 27
Medi-Cal Resources 102August 27
UB-04 Outpatient Claim Form CompletionSeptember 24
CMS-1500 Claim Form CompletionSeptember 25
Claims Follow-upSeptember 25
JI Reentry Screening PortalOctober 8
Navigating the Medi-Cal WebsiteOctober 9
eTAR Allied/Medical/VisionOctober 22
UB-04 Outpatient Claim Form CompletionOctober 28
Claims Follow-upOctober 29
CMS-1500 Claim Form CompletionOctober 30
Treatment Authorization Request (TAR)November 5
UB-04 Inpatient Claim Form CompletionNovember 6
eTAR OutpatientNovember 12
JI Medi-Cal Claims Overview and Electronic MethodsNovember 13
JI Reentry Initiative In-Reach ProvidersNovember 18
Intro to Medi-Cal 101November 19
Medi-Cal Resources 102November 19

Providers must register through the Medi-Cal Learning Portal (MLP) Event Calendar.

To view the webinars, providers must have internet access and a user profile in the MLP.

Note: Google Chrome is the recommended web browser for the MLP.

Detailed instructions about the registration process and how to access webinar classes are available on the Outreach & Education page of the Medi-Cal Provider website.

For additional assistance, contact the Telephone Service Center (TSC) at 1-800-541-5555.

A pair of hands typing on a laptop surrounded by a pens and pencils, cellphone, notebook, and stethoscope.

Online Webinar – PAVE 101 Training

The PAVE portal is the Provider Enrollment Division’s (PED) web-based application designed to simplify and accelerate enrollment processes. PED hosts monthly provider Q&A webinars.

You can also access the training slides from PAVE 101, an introductory training course that covered common questions PED has received about PAVE.