Upcoming Events

Family PACT Provider Orientation

The Provider Orientation is a live session conducted over Zoom where providers will learn how to successfully implement the Family PACT Program and its requirements into their practice. The Provider Orientation session is a requirement for all site certifiers and must be completed prior to submitting a Family PACT enrollment or recertification application. Only site certifiers (medical directors, physicians, physician assistants, certified nurse practitioners, or certified nurse midwives) who are responsible for overseeing the family planning services rendered at the service site should attend.

Upcoming Dates:
– February 12, 2026
– April 16, 2026
– June 11, 2026
– August 13, 2026
– October TBD
– December 10, 2026

Time: 8:30 am – 11:30 am
View and register for upcoming Provider Orientations.

February 2026 Medi-Cal In-Person Training Event

The Medi-Cal Outreach and Education team and the Department of Health Care Services (DHCS) are pleased to announce an in-person training event on February 4, 2026, in Southern California.

The in-person training events offer basic and advanced billing courses for various provider types. These events will be conducted at different intervals throughout the year within California and offer billing assistance at no cost in the Claims Assistance Room (CAR). Providers are encouraged to bring their more complex billing issues and receive individual assistance from a regional representative.

Registration begins at 8:00 a.m., with training sessions beginning at 9:00 a.m., at the following location:

Long Beach Marriott
4700 Airport Plaza Dr.
Long Beach, CA 90815

The following courses will be offered at this training event:

• Home Health Agencies and Home and Community Based Services
• Claims Follow-Up
• Rural Health Clinics (RHCs) and Federally Qualified Health Centers (FQHCs)
• Member Eligibility
• CMS-1500 Claim Form Completion
• UB-04 Outpatient Claim Form Completion
• Remittance Advice Details (RAD)
• Outpatient Services Common Denials
• Hospice
• Inpatient Services Common Denials

Seating is limited. Providers who are interested in attending must register through the Medi-Cal Learning Portal (MLP) Event Calendar before Monday, February 2, 2026, at 11:59 p.m.

Free parking is available at this location. Wi-Fi will not be provided.

Reminder: First-time users must complete a one-time registration. View a short video with directions on how to register for the session on the Medi-Cal Learning Portal in the Provider Training Events section.

For additional assistance, contact the Telephone Service Center (TSC) at 1-800-541-5555.