Upcoming Events
Family PACT Provider Orientation
The Provider Orientation is a live session conducted over Zoom where providers will learn how to successfully implement the Family PACT Program and its requirements into their practice. The Provider Orientation session is a requirement for all site certifiers and must be completed prior to submitting a Family PACT enrollment or recertification application. Only site certifiers (medical directors, physicians, physician assistants, certified nurse practitioners, or certified nurse midwives) who are responsible for overseeing the family planning services rendered at the service site should attend.
Upcoming Dates:
– June 12, 2025
– August 14, 2025
– October 9, 2025
– December 11, 2025
Time: 8:30 am – 11:30 am
View and register for upcoming Provider Orientations.
June Medi-Cal In-Person Training Event
Seats are still available for the in-person training event on June 11, 2025.
This training event offers basic and advanced billing courses for various provider types. Providers are encouraged to bring their more complex billing issues and receive individual billing assistance from a Provider Field Representative at no cost in the Claims Assistance Room (CAR)..
The following courses will be offered:
| Sessions |
|---|
| Member Eligibility |
| Navigating the Medi-Cal Website |
| CMS-1500 Claim Form Completion |
| UB-04 Outpatient Claim Form Completion |
| Claims Follow-Up |
| Federally Qualified Health Center/Rural Health Clinic |
| Justice-Involved Reentry: Embedded Providers |
| Justice-Involved Reentry: In-Reach Providers |
| Long Term Care (LTC) UB-04 Claim Completion |
| LTC Crossover Claims |
The training event will occur in Northern California. Registration begins at 8 a.m. and the training sessions begin at 9 a.m. at the following location:
Event:
Crowne Plaza Concord/Walnut Creek
45 John Glenn Drive
Concord, CA 94521
Seating is limited. Providers interested in attending must register through the Medi-Cal Learning Portal Event Calendar before Monday, June 9, 2025, at 11:59 p.m., Pacific Time.
Physical copies of the Medi-Cal Provider Training Workbooks will not be available. Providers can access or download copies of the training workbooks at the Medi-Cal Provider Training Workbooks page of the Medi-Cal Providers website.
Note: Complimentary Wi-Fi is available at this location. Parking is free.
For additional assistance, contact the Telephone Service Center (TSC) at 1-800-541-5555.
July Medi-Cal In-Person Training Event
The Medi-Cal Outreach and Education team and the Department of Health Care Services (DHCS) are pleased to announce an in-person training event on July 16, 2025, in Southern/Central California.
The in-person training events offer basic and advanced billing courses for various provider types. These events will be conducted at different intervals throughout the year within California and offer billing assistance at no cost in the Claims Assistance Room (CAR). Providers are encouraged to bring their more complex billing issues and receive individual assistance from a Regional Representative.
Registration begins at 8 a.m., with training sessions beginning at 9 a.m., at the following location:
Bakersfield Marriott at the Convention Center
801 Truxtun Avenue
Bakersfield, CA 93301
The following courses will be offered at this training event:
- Member Eligibility
- eTar Basics
- CMS-1500 Claim Form Completion
- UB-04 Outpatient Claim Form Completion
- Claims Follow-Up
- Federally Qualified Health Center/Rural Health Clinic
- Family PACT Billing
- Justice-Involved Reentry: Embedded Providers
- Justice-Involved Reentry: In-Reach Providers
- Crossover Claims
Seating is limited. Providers who are interested in attending must register through the Medi-Cal Learning Portal Event Calendar before Monday, July 14, 2025, at 11:59 p.m.
Reminder: First time users must complete a one-time registration. View a short video with directions on how to register for the session on the Medi-Cal Learning Portal in the Provider Training Events section.
Physical copies of the Medi-Cal Provider Training Workbooks will not be provided. Providers can access or download a copy of the training workbooks at the Medi-Cal Provider Training Workbooks page of the Medi-Cal Providers website.
Note: Wi-Fi will not be provided at the location.
For additional assistance, contact the Telephone Service Center (TSC) at 1-800-541-5555.
Additional Provider Live Training Webinars for 2025
Update: Additional webinar training sessions have been added to the schedule and are indicated in bold in the table below. Providers should note that the JI Reentry Screening Portal training originally scheduled for April 15, 2025, has been postponed to May 6, 2025, as announced in the article titled, Justice-Involved (JI) Reentry Initiative: April 2025 Screening Portal Webinar Postponed.
On November 22, 2024, category-specific webinar trainings for 2025 were announced in the article titled, “Medi-Cal Provider Live Training Webinars for 2025.” The Medi-Cal Outreach and Education team and the Department of Health Care Services (DHCS) are offering additional category-specific live webinar sessions throughout next year. The schedule for the additional webinars is as follows:
| Session | Date |
|---|---|
| JI Reentry Screening Portal | May 6 |
| Intro to Medi-Cal 101 | May 6 |
| Medi-Cal Resources 102 | May 7 |
| eTAR Allied/Medical/Vision | May 8 |
| Durable Medical Equipment (DME) | May 21 |
| UB-04 Outpatient Claim Form Completion | May 28 |
| CMS-1500 Claim Form Completion | May 29 |
| eTAR Outpatient | June 18 |
| JI Medi-Cal Claims Overview and Electronic Methods | June 26 |
| JI Medi-Cal Claims Overview and Electronic Methods | July 9 |
| Navigating the Medi-Cal Website | July 23 |
| JI Reentry In-Reach Providers | July 25 |
| JI Reentry Initiative In-Reach Providers | August 5 |
| JI Reentry Screening Portal | August 20 |
| UB-04 Inpatient Claim Form Completion | August 21 |
| eTAR Allied/Medical/Vision | August 27 |
| Intro to Medi-Cal 101 | August 27 |
| Medi-Cal Resources 102 | August 27 |
| UB-04 Outpatient Claim Form Completion | September 24 |
| CMS-1500 Claim Form Completion | September 25 |
| Claims Follow-up | September 25 |
| JI Reentry Screening Portal | October 8 |
| Navigating the Medi-Cal Website | October 9 |
| eTAR Allied/Medical/Vision | October 22 |
| UB-04 Outpatient Claim Form Completion | October 28 |
| Claims Follow-up | October 29 |
| CMS-1500 Claim Form Completion | October 30 |
| Treatment Authorization Request (TAR) | November 5 |
| UB-04 Inpatient Claim Form Completion | November 6 |
| eTAR Outpatient | November 12 |
| JI Medi-Cal Claims Overview and Electronic Methods | November 13 |
| JI Reentry Initiative In-Reach Providers | November 18 |
| Intro to Medi-Cal 101 | November 19 |
| Medi-Cal Resources 102 | November 19 |
Providers must register through the Medi-Cal Learning Portal (MLP) Event Calendar.
To view the webinars, providers must have internet access and a user profile in the MLP.
Note: Google Chrome is the recommended web browser for the MLP.
Detailed instructions about the registration process and how to access webinar classes are available on the Outreach & Education page of the Medi-Cal Provider website.
For additional assistance, contact the Telephone Service Center (TSC) at 1-800-541-5555.
Online Webinar – PAVE 101 Training
The PAVE portal is the Provider Enrollment Division’s (PED) web-based application designed to simplify and accelerate enrollment processes. PED hosts monthly provider Q&A webinars.
You can also access the training slides from PAVE 101, an introductory training course that covered common questions PED has received about PAVE.