Have Questions?
Need Assistance?
Email us at fampact@dhcs.ca.gov

Family PACT Assistance

Hotline provides referrals to Family PACT providers throughout California. Family PACT provides no-cost family planning services to low-income men and women, including teens. Clinical services related to reproductive health, such as sexually transmitted infection screening and treatment, and cancer screening, are covered when these services are provided during a family planning visit or as a follow-up to a family planning visit.  Eligible clients are enrolled at the clinic at the time of their visit.

Provider Technical Assistance

Family PACT Provider Enrollment/Changes
PHONE: (916) 324-0389

Family PACT Issues/Questions
Office of Family Planning
PHONE: (916) 650-0414


POS/Internet/AEVS

Point of Service, Internet, Automated Eligibility Verification System
Help Desk
PHONE: (800) 541-5555

Family PACT Provider Support
Billing, Coding, Reimbursement/Claims, Client Transactions, Field
Representatives, Lab Services, Reservation System (LSRS), etc.
Telephone Service Center
PHONE: (800) 541-5555  

Medi-Cal Provider Enrollment/Changes
Medi-Cal Provider Enrollment
PHONE: (916) 323-1945

Medi-Cal Provider Support
Telephone Service Center
PHONE: (800) 541-5555

 

Provider Training and Materials Assistance

Family PACT Orientation & Update Sessions
Required to Become a Family PACT Provider
Provider Enrollment

PHONE: (916) 324-0389

Family PACT Workshops
Office of Family Planning

PHONE: (916) 650-0414

Medi-Cal Training
Telephone Service Center

PHONE: (800) 541-5555

 

Family PACT Provider Application Forms
Telephone Service Center 
PHONE: (800) 541-5555

HAP Cards
Telephone Service Center
PHONE: (800) 541-5555

 

Family PACT Client Education Materials Orders
For Enrolled Family PACT Providers
Telephone Service Center
PHONE: (800) 541-5555

Client Information and Referral Assistance

Family PACT Client Information and Referral
(English, Spanish, Vietnamese, Mandarin, Hmong, and Cambodian)
Program Benefits, Reproductive Health Information, Family PACT Provider Locator
Client Information & Referral Line
PHONE: (800) 942-1054     

 

 

This document was updated last at 15-Feb-2013 09:26 AM